00527naa#a2200169#i#450# EN\\bibl\51577 20241222153357.7 2500-3372 20220705b2022####ek#y0engy0150####ca RU Customer Evaluation in IT Business as a Way to Improve Project Activities Journal article Kemerovo Kemerovo State University 2022 11 с. Journal article local Sapozhnikov Pavel Alekseevich Kolozhvari Yuliya Borisovna jsocnet.ru