TY JOUR TI Verbal Aggression in Medical Discourse: Online Reviews KW verbal aggression KW medical discourse KW online review KW linguo-stylistic analysis KW speech aggression KW communicative strategies KW evaluative vocabulary KW medical communication JO Virtual Communication and Social Networks AU Shishkina, E.V. AU Pol'nikova, A.A. PY 2026 IS 5 PB Kemerovo State University